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Privacy Policy

Last updated: July 29, 2026

This Privacy Policy explains how eTicketsz collects, uses, and protects your information when you use our website, AI ticket tools, and content. By using eTicketsz you agree to these practices.

1. Information We Collect

Account data — your name and email when you register. Tool inputs — the origins, destinations, dates, and ticket details you enter into our fare and journey tools to get results. Subscription data — plan and billing details for paid plans (payment handled securely by our provider; we never store full card numbers). Usage & technical data — pages and tools used, IP address, browser, and device.

2. Our AI Ticket Tools

The details you enter into tools like the Fare Calculator and Journey Planner are processed by our AI provider to generate results. We don't use these inputs to build a personal profile, and we don't sell them.

3. How We Use Your Data

To provide and improve our tools and content, manage your account, process subscriptions, respond to enquiries, send updates you've opted into, and keep the service secure. We do not sell your personal data.

4. Third-Party Providers

We share data only with providers who process it on our behalf: our AI provider (for tool results), our email provider (SendGrid), our payment provider (for subscriptions), and our hosting provider — each under contract. We may also disclose data where required by law.

5. Booking on Third-Party Sites

eTicketsz provides information and tools — actual bookings are made on airline, railway, bus, or event-provider websites. When you leave our site to book, that provider's own privacy policy governs the data you share with them.

6. Cookies

We use essential cookies for login and security, and opt-in analytics cookies. See our Cookie Policy.

7. Data Retention

We keep your account data while your account is active and delete it on request. Tool inputs are used to generate your result and are not retained for profiling.

8. Your Rights (GDPR / CCPA)

You may access, correct, delete, or export your data, and object to or restrict certain processing. To exercise any right, email info@eticketsz.com.

9. Children's Privacy

eTicketsz is intended for adults and is not directed to children under 16. We do not knowingly collect their data.

10. Changes & Contact

We may update this policy; the date above will change accordingly. Questions? Email info@eticketsz.com or use our Contact page.

See also our Terms, Disclaimer, and Refund Policy.